Workforce Screening and Driver Qualification Policy

PRI maintains a role-based screening and qualification program designed to support public safety, protect client interests, and meet applicable contractual and legal requirements. Screening requirements vary according to each employee's duties and responsibilities.

Field Agents

Field agents include drivers and tow truck operators.

• Before beginning field duties, candidates undergo comprehensive criminal-history screening, including fingerprinting.
• Active agents are periodically rescreened in connection with client certification and attestation requirements.
• Periodic screening may include relevant criminal, court, civil, and other background information, subject to applicable law and the requirements of the position.
• Motor vehicle records are reviewed annually. Each review is scheduled alongside the agent's CARS Continuing Education certification renewal cycle.

Office Employees

• Office employees undergo background screening as part of the hiring process.
• Additional screening may be conducted when required by the employee's responsibilities or applicable client requirements.

Fair and Lawful Review

PRI conducts background screening and evaluates results in accordance with applicable federal, state, and local laws. PRI follows applicable notice, authorization, review, and employment-decision requirements.

Privacy and Record Handling

Background information is limited to authorized personnel and is handled, retained, and disposed of according to applicable legal and recordkeeping requirements.

These practices help PRI maintain a qualified workforce while supporting client requirements and respecting the rights of applicants and employees.